Are you looking for an employer who truly believes in fun at work, families first, doing the right thing and respectful relationships? Come join our team of owners making a difference in the lives we touch!

Company Intro:

North Central Bus and Equipment (NCBE) has been in the bus industry for over 60 years. NCBE is a division of St. Cloud Industrial Products, Inc. (SCIPI). We believe that our values and conducting business the SCIPI way has led us to holding the market share for commercial and school bus sales in Minnesota. We are a 100% employee-owned organization based in Central MN, employing 240 team members across the Midwest and Canada.

Position Description:

As the Warranty and Service Administrator, you are responsible for daily activities associated with North Central Bus & Equipment vendor warranty programs such as streamlining the warranty process and maximizing recovery of warranty reimbursements. The ideal candidate is a team player with excellent communication and organizational skills. If you’re detail oriented and skilled at prioritizing multiple tasks, this is the job for you! This position will be posted until filled, with initial candidate review starting on May 20th.

Essential Functions

• Files warranty claims with North Central Bus & Truck Vendors, monitors the claim process and ensures proper coding of credit
• Evaluates, reconciles and files warranty claims
• Monitor WIP (warranty in process) report on a weekly basis
• Responsible for negotiating disputed warranty claims with vendors and customers
• Responsible for communicating warranty process with customers
• Back up for the Service Coordinator
• All other duties as assigned

Top Benefits or Perks:

As a team member at NCBE/SCIPI, you’ll enjoy:

• A path to ownership in the company through our Employee Stock Ownership Plan (ESOP)
• Comprehensive benefits package, including health, vision and dental insurance and a Health Savings Account (HSA) option with a generous company contribution
• Employer paid short-term and long-term disability coverage
• Paid holidays and paid time off
• A collaborative environment where we believe that laughter and fun bond us together

Required Experience:

• High School Diploma or equivalent
• Demonstrated proficiency in Microsoft Excel and Word
• Strong organization and time management skills

Preferred Experience:

• Previous experience with busing/transportation operations or sales
• Demonstrated experience in customer service

Location:

This position is located at the North Central Bus and Equipment St. Cloud, MN location. St. Cloud offers a mix of urban amenities and a small-town atmosphere. Located along the Mississippi River, the area boasts picturesque natural landscapes, with nearby parks, trails, and green spaces that provide a scenic backdrop for outdoor adventures. The city offers a diverse economy that includes healthcare, education, manufacturing, retail, and more.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

We provide reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act (ADA).